At MyAndPetsFaves, we value your satisfaction and strive to provide a hassle-free shopping experience. Here’s our refund policy to ensure that you are fully satisfied with your purchases:

1. Returns and Exchanges: We accept returns and exchanges within a specified timeframe from the date of purchase, provided that the items are unused, in their original packaging, and in resalable condition. To initiate a return or exchange, please go to “Contact Us” page and fill in your contact information along with your order details. Depending on the circumstances, we may offer a refund, store credit, or replacement for the returned items.
2. Refund Process: Once we receive and inspect the returned items, we will process your refund within a reasonable timeframe. Refunds will be issued to the original payment method used during checkout. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

We strive to make the refund process as smooth and transparent as possible. If you have any questions or concerns regarding refunds or exchanges, please don’t hesitate to reach out to our customer support team for assistance at “Contact Us” page.